Privacy Policy
At Mitolyn, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard the data you provide while using our website and purchasing our products. By accessing our website and services, you agree to the terms outlined in this policy.
Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you place an order.
Account Information: If you create an account, we may store your login credentials and preferences.
Transaction Information: Details related to your purchases, including order history and payment processing.
Technical Information: IP address, browser type, device information, and website usage data collected through cookies and tracking technologies.
We collect this information to process transactions, provide customer support, improve our services, and enhance your overall shopping experience.
How We Use Your Information
The information collected is used for various purposes, including:
Order Processing: To fulfill purchases, confirm orders, process payments, and arrange deliveries.
Customer Support: To respond to inquiries, provide assistance, and address concerns.
Marketing and Communication: To send promotional emails, special offers, and product updates (only if you opt-in).
Website Improvement: To analyze website traffic, enhance functionality, and optimize the user experience.
Security and Fraud Prevention: To detect and prevent unauthorized transactions, fraud, and security breaches.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
How We Protect Your Information
We take security seriously and implement measures to safeguard your data:
Encryption: Secure Socket Layer (SSL) encryption is used to protect sensitive payment and personal information.
Access Controls: Restricted access to your personal data ensures that only authorized personnel can handle sensitive information.
Regular Monitoring: Security audits and monitoring help prevent unauthorized access and cyber threats.
While we take all necessary precautions, no online transaction is 100% secure. We encourage users to protect their login credentials and report any suspicious activity.
Cookies and Tracking Technologies
Mitolyn uses cookies and similar tracking technologies to improve your browsing experience. Cookies help us:
Remember your preferences and past interactions.
Improve website functionality and personalize content.
Analyze traffic and gather insights for better service optimization.
You can manage your cookie preferences through browser settings. Disabling cookies may affect certain features of our website.
Third-Party Services
We may use third-party service providers for payment processing, order fulfillment, and analytics. These providers have their own privacy policies, and we recommend reviewing them. We do not control how third parties handle your information but ensure they meet industry security standards.
Your Rights and Choices
You have control over your personal information and can:
Update or Delete Your Information: Contact us to update, correct, or delete any personal details.
Unsubscribe from Emails: Opt-out of marketing emails at any time by clicking the "unsubscribe" link.
Request Data Access: Request a copy of the data we have collected about you.
Children’s Privacy
Mitolyn does not knowingly collect information from individuals under the age of 18. If we become aware of such data, we will take steps to delete it immediately.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any modifications will be posted on this page, and we encourage users to review this policy periodically.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@mitolyn.com
Your privacy is important to us, and we are committed to keeping your information safe while providing the best experience possible.